Returns & Exchanges

At Specific Gravity, we stand by the quality of our products and offer a 30-day window for returns or exchanges on all items in original condition. We aim to make your experience seamless by providing straightforward solutions for any purchase that doesn't meet your expectations.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Print Your Label

  Once your request is approved, download and print the prepaid shipping label provided via email and securely pack your items.

• 3.
  Ship Your Package

  Drop off your package at any authorized carrier location; please ensure the original tags are attached and the product is unused.

• 4.
  Receive Your Refund

  After our warehouse team inspects the returned goods, your refund or exchange will be processed within 5-7 business days to your original payment method.